I installed Meru’s app on Aug 10, with 2.5 hours to go before my intl flight. It simply failed then.
Standing in my balcony (full signal but not direct Line of sky), it just kept trying to acquire gps lock and gave up. 2 min later in my room, uber worked.
Then 14 aug 0000 hrs, I used it at MAA. It worked, partly. It let me book a cab displayed the success notification and crashed. Then on reloading it hung and couldn’t show my booking. Worry not, the cabbie was on his way. The car was a nice shiny comfortable manza.
On reaching home, he completed the billing, my app showed ‘Trip complete’ and duly crashed. Bah. Atleast their email came in just fine.
Overall, I’d say avoid. Use ola cabs or Uber. Or think of the app as a quick buggy way to hail a meru without the delay of a customer care. Useful travel companion (like Uber) : No way!
If only there was a way to hibernate the app only till the next booking that would be awesome. That sums up my low opinion of the app.